FAQ
Do you charge for a kitchen design?
We do not. We can send a professional kitchen designer to your home (or job site) to measure and we can actually design your kitchen on site using a laptop in a lot of cases. The design will remain our property, but there is no charge to you for this service.
Can I change my design?
Of course you can change your design. But you will be limited to a reasonable number of revisions.
What is the lead time?
Lead time depends on the line of cabinet selected. Some brands can ship to you within 5 days, others are up to about 4 weeks.
Are the cabinet sizes flexible?
We have the ability, depending on the line of cabinets you select, to be very flexible with sizing and design of a cabinet or door. For the rare instances where you require full custom, our 25,000 s.f. Malden, MA facility can build anything you desire with 30+ years of experience behind us.
We do not. We can send a professional kitchen designer to your home (or job site) to measure and we can actually design your kitchen on site using a laptop in a lot of cases. The design will remain our property, but there is no charge to you for this service.
Can I change my design?
Of course you can change your design. But you will be limited to a reasonable number of revisions.
What is the lead time?
Lead time depends on the line of cabinet selected. Some brands can ship to you within 5 days, others are up to about 4 weeks.
Are the cabinet sizes flexible?
We have the ability, depending on the line of cabinets you select, to be very flexible with sizing and design of a cabinet or door. For the rare instances where you require full custom, our 25,000 s.f. Malden, MA facility can build anything you desire with 30+ years of experience behind us.
Do I need to hire a contractor?
Most people will hire a contractor to do the demolition of the existing, patching any walls and preparing the area for the new cabinets. We can install the new cabinetry. We do not do electrical work, we do not move or install appliances, nor do we do plumbing or flooring. Most of the time a contractor will coordinate the installation of the cabinetry with any electrical, plumbing, wall or condition work that will need to be done. We can recommend a few contractors that we have worked with if you don’t have anybody.
How long from start to finish?
Once we have your layout signed off, we will order cabinets. Within a day we will have a delivery date ranging from 2-5 weeks. When the cabinets are delivered, installation is typically a day or two, depending on the size and complexity of the project. If you are ordering granite tops, our granite team will template the day after the cabinets are put in. From that point, your new granite tops are manufactured and installed within 1-2 weeks.
What are the payment terms?
When you place your order, we take a 50% deposit. The balance of the project will be due prior to delivery. We accept credit card payment, certified check or cash.
Where do you deliver?
We will deliver and install anywhere within the New England area, however we do not limit ourselves to any specific region.
Can I contact you to ask a specific question?
Sure, feel free to contact us with any questions you have.
Once we have your layout signed off, we will order cabinets. Within a day we will have a delivery date ranging from 2-5 weeks. When the cabinets are delivered, installation is typically a day or two, depending on the size and complexity of the project. If you are ordering granite tops, our granite team will template the day after the cabinets are put in. From that point, your new granite tops are manufactured and installed within 1-2 weeks.
What are the payment terms?
When you place your order, we take a 50% deposit. The balance of the project will be due prior to delivery. We accept credit card payment, certified check or cash.
Where do you deliver?
We will deliver and install anywhere within the New England area, however we do not limit ourselves to any specific region.
Can I contact you to ask a specific question?
Sure, feel free to contact us with any questions you have.